Management & Leadership Skills for the Supervisor/New Manager

Introduction

You are not alone if you are not quite sure exactly what is expected of you in your new position as Supervisor or Manager. Many Supervisors and Managers takeover their positions feeling apprehensive and unprepared, as it is a lot easier to be a follower than a leader. The skills and talents that made you a valued team player would not necessarily make you a great supervisor or manager.

PROCLAD Academy’s Management & Leadership Skills for the Supervisor/New Manager training course provides an understanding of the necessary skills for effective management and leadership, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping potential leaders know how to use productive leadership and management techniques.

 The key features of PROCLAD Academy’s Management & Leadership Skills for the Supervisor/New Manager training course are:

• Choose the right and practical management track
• Make higher quality decisions
• Develop positive inter-personal techniques for better people relationship
• Extend the circle of influence; create a strong bridge of internal boundaries
• Become more creative

Learning Objectives

Participants on PROCLAD Academy’s Management & Leadership Skills for the Supervisor/New Manager training course will be able to:

• Understand key leadership and management skills
• Understand and develop skills necessary for new leader
• Define and select the personal leasership styles
• View leadership from different perspectives
• Lead and be “in charge” of different personalities, attitudes, performers and contributors
• Manage and motivate people for effective accomplishment
• Manage and influence peers
• Select which problem solving and creative thinking techniques to apply
• Manage small or large groups, project teams, and complex assignments
• Deal with conflict, ways to manage interpersonal issues and disagreement

Target Audience

PROCLAD Academy’s Management & Leadership Skills for the Supervisor/New Manager training course is targeted at, but not limited to:

• Professionals who are relatively new to supervision, team leadership and management
• Established supervisors who have not had formal supervisory training
• Team Leaders who wish to increase their effectiveness
• Those who wants to refresh and develop team leadership and management skills

Training Methodology

PROCLAD Academy’s Management & Leadership Skills for the Supervisor/New Manager training course will be presented using a combination of lecture, practical/hands on approach such as role plays, case studies, presentation, and video.

Course Outline