Course Outline

Course Outline

Human Resource Management Masterclass

Ref No. Dates Venue Fee (US$)  
HR 002 30 Mar - 03 Apr 2020 London 5000 Register
HR 002 10 - 14 Aug 2020 Paris 5000 Register
HR 002 30 Nov - 04 Dec 2020 New York 5500 Register

Human Resource Management Masterclass


Learning and applying advanced principles of human resource management helps to create more innovative teamwork & corporate transformation. It would also help individuals to improve their lives as well as those whom they manage. PROCLAD Academy’s Human Resource Management Masterclass training course is intended to prepare leaders, at all levels within an organisation, to serve as change agents and leader coaches.

This PROCLAD Academy training course enhances individual capacity, conceptual skills, practical insights, and the core values needed for delegates to become more knowledgeable in how important HRM is to an organisation's success. Then in their roles, delegates will be able to demonstrate their ability to put Principles into Practice.

The key features of PROCLAD Academy’s Human Resource Management Masterclass training course are:

  • Self-analysis: Where am I now and what do I know (or not know)?
  • Organisational-analysis: How are we approaching HRM?
  • Application of Principles Learned
  • How can I be an Effective Leader Coach and Change Agent?
  • Table Group Discussions: What can I learn from others?
  • Feedback Exercises: Assessing learning through in-class exercises
Learning Objectives

PROCLAD Academy’s Human Resource Management Masterclass training course is based on accomplishing these objectives:

  • To increase the participant’s knowledge of:
    • External influences on HRM such as laws, policies, and regulations
    • Internal influences – organisational strategies and organisational culture
    • HRM outcomes and objectives
    • How to manage the employee life cycle, from recruitment and selection through separation activities
    • The principles of Integration and Identification – two essential retention principles
    • How to develop multi-generational employees through coaching, mentoring, performance evaluations, assessments, and training
    • How to respect employees as people; not just human capital
  • To improve skills in:
    • Diagnosing and solving HRM problems
    • Written and oral communication
    • Critical thinking and analysis
    • Teamwork
Target Audience

PROCLAD Academy’s Human Resource Management Masterclass training course is designed for:

  • All professionals & leaders who need to have in-depth knowledge of how to evaluate their organisation’s Human Resource Management compared to best practices
  • Anyone who is interested in developing themselves to be a better leader coach
  • Anyone who desires to know how to enhance their Human Resource Management in today’s rapidly changing global business environment
Training Methodology

PROCLAD Academy’s highly practical experiential learning method is results-oriented; based on an adult learning concept; incorporates short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides with videos to enhance learning; ongoing discussions with action planning; ample time for Q&A.

Training activities reinforce key concepts within a fun learning environment; and is designed to function as an interactive group process with delegates continuously building their capacity through interaction and learning the importance of being a Leader Coach.

Course Outline
  • Our Current Challenges
    • Self-Assessment
    • Organisational-Assessment
  • The Role of HRM in Strategic Leadership
  • HRM and the 4Cs of Leadership
  • The Importance of Capacity-Building in Strategic Implementation
    • HRM and our customers
    • HRM and Employee Performance
    • HRM and Retention
    • HRM and Innovation
  • Feedback Exercise #1
  • Discussion – Emerging Issues in HRM
  • What is our current conceptual foundation for solving HRM issues and planning for the future
  • Evaluate:
    • Five Supervisory/Management Core Competencies
    • Nine Human Resource Competencies
    • Eight Transitional Leadership Errors
  • Seven Principles of Motivation from the leading theories
  • Two Over-Riding but often overlooked Principles in Retention
  • Four Leader Coach vs. Manager Scenarios
    • The Ineffective Leader Coach/Ineffective Manager
    • The Effective Manager/Ineffective Leader Coach
    • The Effective Leader Coach/Ineffective Manager
    • The Effective Leader Coach/Effective Manager
  • Feedback Exercise #2
  • HR and Strategic Management
  • HR and Strategic Leadership
  • Meet today’s Employment Pressures and Challenges
  • Up-to-date information and current perspectives on the Strategic Alignment of the HR function with organizational objectives
  • Advanced Communication and Negotiation Skills
  • Design strategies to re-engage employees and heighten productivity
  • HRM, Knowledge Management, and Succession Planning
  • Feedback Exercise #3
  • Evaluate the preferred work environment and motivations of the six or seven generations in the workplace
  • Address a Multi-Cultural, Multi-Generational Workforce and Global Needs
  • Develop a Retention Strategy
  • Evaluate HRM and Customer Values
  • What Innovations Are Needed
  • Who Moved My Cheese?
  • The Role of the Leader Coach and Change Agent
  • Instituting and Managing Change
  • Creating Synergy in Teams
  • Feedback Exercise #4
  • Working with others towards Shared Goals
  • The Consultation Path and Consultation Skills
  • The Customer Service Path and the Customer Service Diamond
  • Coaching Skills and Coaching For Effectiveness
  • Mentoring Skills and Mentoring for Growth
  • Change Management Skills
  • Facilitation Skills
  • Comprehensive Feedback Exercise #5