The role of the office management professionals and administrators in today’s organisation is changing rapidly. What is the way forward? The true art of office management & administration lies not in the art of winning, rather it demands the art of winning consent. In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills.
PROCLAD Academy’s Advanced Office Administration & Management: Best Practices & Procedures training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include: office management, communication, organisational, interpersonal & administrative competencies.
The key features of PROCLAD Academy’s Advanced Office Administration & Management: Best Practices & Procedures training course are:
- equip participants with the skills and competencies needed to be efficient and productive
- deliver competencies that identify the knowledge, skills and abilities required to address the resolution of administrative problems
- use effective behavioural interpersonal, administrative and technical organisational skills
- understand the roles, administrative processes and procedures
- interpretation of policies and general management team responsibilities