Effective communication is of paramount importance whether you are presenting your business ideas or attempting to resolve a conflict within your organization or team. Similarly, decision making and problem solving represent the most important of all leadership activities. Making timely decisions will lead your organization and team to deserved success.
The aim of PROCLAD Academy’s Communication, Problem Solving & Decision Making training course is to assist you in becoming a more effective communicator by learning how to identify people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly.
The key features of PROCLAD Academy’s Communication, Problem Solving & Decision Making training course are:
- Verbal and non-verbal communication
- Proactive listening & building rapport
- Influencing, inspiring and persuading others
- Balanced decision making
- Evaluating options
- Practical and proactive thinking
- Anticipating & solving potential problems