Course Outline

Course Outline

Warehouse Operation & Stores Management

Ref No. Dates Venue Fee (US$)  
MM 003 02 - 06 Feb 2020 Dubai 4500 Register
MM 003 07 - 11 Jun 2020 Dubai 4500 Register
MM 003 25 - 29 Oct 2020 Dubai 4500 Register

Warehouse Operation & Stores Management


Effective Warehousing & Stores Management is essential to the success of today's organisation. Material must move through the supply chain in rapid, controlled, cost-effective manner to exactly meet customer demands. Most companies now realise that a warehouse is no longer a “place to store things” but a critical part of the entire Supply Chain.

PROCLAD Academy’s highly interactive Warehouse Operation & Stores Management training course examines various aspects of the business such as production, product, suppliers, customers and the associated product throughputs and volumes. The participants will learn how to implement all of the essential tools for the effective management of warehouse and stores.

The key features of PROCLAD Academy’s Warehouse Operation & Stores Management training course are:

  • It encompasses the entire warehouse operation, from the decision to build a warehouse to the day-to-day operations
  • It includes important issues to address during the design of the warehouse or when redesigning a new one
  • It provides a strategic framework for providing excellent customer service; including inventory management
  • It provides real-world, hands-on techniques to achieve real business benefits
Learning Objectives

By attending PROCLAD Academy’s Warehouse Operation & Stores Management training course, participants will be able to:

  • Immediately implement a wide variety of time-tested techniques in Warehousing
  • Understand the role and importance of a warehouse in the supply chain
  • Make important decisions regarding the location, size and layout of a warehouse
  • Decide on the type of storage and material handling equipment to be used
  • Apply time-phased ordering system, ensuring low investment and high customer service
  • Manage the day-to-day operations of a warehouse
  • The emphasis of the seminar is on practical, real world implementation of modern warehouse management methods.
Target Audience

PROCLAD Academy’s Warehouse Operation & Stores Management training course is designed for:

  • All warehouse and operations professionals and supervisors who are interested in improving warehouse and distribution operations.
  • It is also beneficial for material, purchasing and inventory professionals or supervisors who either control warehouse operations directly or must support them as part of the supply chain.
  • It will be of value to all professionals and executives in the organization who are responsible for reducing costs, increasing productivity, raising inventory turns and enhancing customer service through high fill rates, accurate information and excellent order fulfilment.
Training Methodology

PROCLAD Academy’s practical and results-oriented Warehouse Operation & Stores Management training course is based on adult learning concept. It incorporates short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides with videos to enhance learning; ongoing discussions with action planning; ample time for Q&A; training activities to reinforce key concepts within a fun learning environment.

Course Outline
  • Introduction to Supply Chain Management
    • The elements of a Supply Chain
    • The role of Warehousing and Distribution in the Supply Chain 
    • Functions of Warehousing
    • Functions of Distribution
  • Strategic Decisions in W&D
    • Decentralised W & D  (Pull)
    • Centralised W & D (Push)
  • Location and size of Distribution Centres
    • Resource based
    • Customer based 
    • Gravity point
    • Buffer management
    • Size of Distribution Centres
    • Effect of transport
    • Lead-time considerations
  • Warehouse Layout
    • Dedicated
    • Random
    • Hybrid
    • Bin locations and numbering
  • Storage methods
    • Bulk
    • Unit handling
    • Shelving and racking
  • Materials handling
    • Guidelines in design of a materials handling system
    • Classification of materials handling systems
    • Mechanized systems
    • Semi-automatic systems
    • Automated systems
    • Information based systems
  • Inbound
    • Receiving
    • Inspection
    • Packing, marking and preserving
    • Documentation
    • Storage and handling
  • Outbound
    • Discrete, zone and batch picking
    • Picking strategies
    • Picking methods
  • Reverse logistics
    • Return of goods from customers
    • Return of goods to suppliers
    • Handling empty containers
    • R’s of Green SCM
  • Transport Management
    • Modes of transport
    • Types of carriage
    • Transport cost elements
  • ABC Analysis
    • Purpose
    • Analysis
    • Application
  • Part Numbers, Part Descriptions and Commodity Coding
    • Significant vs. insignificant part numbers
    • Part descriptions
    • Commodity coding
  • Inventory Accuracy
    • Importance of inventory accuracy
    • Effects on customer service
  • Inventory Recording
    • Period stock take
    • Cycle counting
    • Perpetual recording
    • Barcoding
    • RFID 
  • Forecasting
    • Principles of forecasting
    • Forecasting methods
    • Min/max method
    • Periodic review
  • Re-ordering material
    • Min/max method
    • Periodic review
  • Time-phased material plans
    • The MRP matrix
    • What to order
    • When to order
    • How many to order
    • When to schedule delivery
  • Performance measurement of W & D operations
    • Stock turnover rate
    • Customer service
    • Cost of operations
  • Security and loss control
    • Access control
    • SHE