Category: Courses

The term ‘Employee Relations’ refers to a company’s efforts to manage relationships between employers and employees. An organisation with a good employee relations program provides fair and consistent treatment to all employees so they will be committed to their jobs and loyal to the company. Such programs also aim to prevent and resolve problems arising from situations at work. One of the most effective ways for an organisation to ensure good employee relations is to adopt a human resource strategy that places a high value on employees as stakeholders in the business.

PROCLAD Academy’s premium quality Managing & Enhancing Employee Relations training course allows participants to reflect on what best practice looks like for their organisation, and learn the right systems, policies and leadership style embedded through the culture of their organisation.

The key features of PROCLAD Academy’s Best Practices in Managing & Enhancing Employee Relations training course are:

• Recognise opportunities for building strong employee relations
• Identify opportunities to review employee relations policies against best practice
• Provide guidance in evaluating and addressing performance concerns
• Ascertain and deal with employee conduct/disciplinary issues
• Acquire skills to analyse and process employee grievances
• Learn to improve and maintain employee productivity, motivation, and morale

In the modern business world, non-HR professionals are required to share human management responsibilities in their organisations. They need to learn and apply critical human resource management (HRM) solutions to make more effective personnel decisions. As a result, they are engaged in the HRM processes and practices including recruitment & selection, training & development, performance management and handling grievances.

PROCLAD Academy’s Human Resource Management for Non-HR Professionals training course is intended to provide the participants with critical knowledge and skills in human resource management to help them lead their teams more effectively and confidently, improving the overall performance of their organisation and job satisfaction of the team members.

The key features of PROCLAD Academy’s Human Resource Management for Non-HR Professionals training course are:

• Recruitment: Position Review, Interviewing Skills & Selection Techniques
• Retention: Job Orientation, Induction & Recognition
• Performance Management: Setting Expectations & Key Accountabilities
• Training: Development & Provision of Effective Feedback
• Handling Grievances & Problem Solving

The training function is one of the most important functions of any organisations, as it makes sure that the right people have the right skills to enable the organisation to meet and outperform its targets. Training Coordinators and Training Specialists needs to have very special set of skills and abilities built on a knowledge of what Training is for, how it works, and being able to operate in a way that provides Value for Money.

In PROCLAD Academy’s Enhancing Personal Effectiveness of Training Coordinators & Specialists course, participants will be introduced to the key actions required to successfully support training and learning activities. Case study analysis during the course will prepare participants to apply the concepts of training delivery, and event logistics for when they return to work. Additionally, this course will strengthen participants’ ability to be the voice of reason for training in their organisation.

The key features of PROCLAD Academy’s Enhancing Personal Effectiveness of Training Coordinators & Specialists course are:

• Gain a strong foundation of the theory underpinning effective Training and Development, so that participants will be able to manage their job roles and responsibilities
• Develop a working knowledge of the basic skills used for instructional design and the integration of technology as a training device and management tool.
• Build influencing skills to aid interactions with peers, clients, and management.

Making the right decision in the recruitment process is critical to the success of any organisation. The Interviewing, Selection & Recruitment: Principles & Best Practices training course is designed to provide the participants with the skills and knowledge to ensure their interviewing style and practice maximises the success of the selection process.

This PROCLAD Academy training course develops the methodologies to successfully perform recruitment and selection assessment, and then explore individual competence of the decision makers. The training course will also demonstrate how to influence organisations to change their approach to recruitment and selection by constructing objective information and presentations.

The key features of PROCLAD Academy’s Interviewing, Selection & Recruitment: Principles & Best Practices training course are:

• Workforce Planning & Recruitment
• Assessment & Selection
• Performance Management
• Planning & Organising
• Decision Making

Organisations that implement effective manpower development and succession planning ensure business continuity while motivating and retaining their talent, rather than losing them. A number of organisations have approached manpower development and succession planning from a qualitative perspective and have unsurprisingly been less than successful.

PROCLAD Academy’s Manpower Development & Succession Planning training course will enable participants to consider the latest methodologies and strategies related to successful manpower development and succession planning. The training course is also designed to provide tips for participants to create a clear career path. In addition, it will help delegates to plan a succession strategy for a flexible and sustainable business.

The key features of PROCLAD Academy’s Manpower Development & Succession Planning training course are:

• Relating, networking, persuading and influencing
• Presenting and communicating
• Following instructions and procedures
• Planning and organising to achieve goals and objectives
• Formulating concepts and strategies

Learning and applying advanced principles of human resource management helps to create more innovative teamwork & corporate transformation. It would also help individuals to improve their lives as well as those whom they manage. PROCLAD Academy’s Human Resource Management Masterclass training course is intended to prepare leaders, at all levels within an organisation, to serve as change agents and leader coaches.

This PROCLAD Academy training course enhances individual capacity, conceptual skills, practical insights, and the core values needed for delegates to become more knowledgeable in how important HRM is to an organisation’s success. Then in their roles, delegates will be able to demonstrate their ability to put Principles into Practice.

The key features of PROCLAD Academy’s Human Resource Management Masterclass training course are:

• Self-analysis: Where am I now and what do I know (or not know)?
• Organisational-analysis: How are we approaching HRM?
• Application of Principles Learned
• How can I be an Effective Leader Coach and Change Agent?
• Table Group Discussions: What can I learn from others?
• Feedback Exercises: Assessing learning through in-class exercises

‘People are our most valuable asset’ is a cliché that no member of any senior management team would disagree with. The rate of change facing organisations has never been greater and they must absorb and manage change at a much faster rate than in the past. In order to implement a successful business strategy to face this challenge, organisations, large or small, must ensure that they have the right people capable of delivering the strategy.

PROCLAD Academy’s Basics of Human Resource Management training course is intended to provide the participants with an understanding of essential HR functions and learn to develop an action plan to put to work in their organisation. This comprehensive training course delivers a modern view of HR’s role, and provides an opportunity to practice skills in a variety of areas.

The key features of PROCLAD Academy’s Basics of Human Resource Management training course are:

• Comprehensive essentials to manage HR well
• Systematic and specific HR techniques and skills
• Easy to follow – both for practicing HR and new HR personnel
• HR contribution to organizational effectiveness